Shipping Policy
Shipping Policy
Perlune is committed to providing fast and reliable delivery for all orders. Below are our shipping terms:
1. Processing Time
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking details once your order has been shipped.
2. Shipping Methods & Delivery Times
We offer standard and expedited shipping options. Estimated delivery times:
- United States: 3-7 business days
- International Shipping: 7-15 business days (depending on location)
Shipping times may vary due to carrier delays, customs, or unforeseen circumstances.
3. Shipping Costs
- Shipping fees are calculated at checkout based on your location and selected shipping method.
- Free shipping may be available for qualifying orders, as indicated on our website.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order on the carrier's website.
5. Lost or Delayed Shipments
- If your order is delayed beyond the estimated delivery window, please contact us at sac.perlune@gmail.com.
- We are not responsible for delays caused by carriers, customs processing, or incorrect shipping addresses provided by the customer.
6. Returns & Refunds
For information on returns and refunds, please refer to our Return Policy.
7. Contact Information
For any shipping-related inquiries, contact us at:
๐ง Email: sac.perlune@gmail.com